Factor Q Ciclismo
Valencia, Spain
- IT consulting
- Visual identity and logo
- Web development
- IT maintenance
IT Support & Maintenance
IT Support & Maintenance for Your Business
We take care of your company’s IT maintenance and support: equipment, systems, networks and website. We resolve most issues remotely and provide on-site support in Seville when we need to work directly on your equipment or infrastructure. We also work remotely with companies in other parts of Spain.
Benefits
What you get with IT Support & Maintenance
We put solutions in place that make your company’s technology more efficient.
- Remote and on-site technical support
- Preventive maintenance, not just reactive fixes
- Website maintenance
- Security updates kept current
Let’s talk about your project
Tell us what you need: we look at it with you and suggest how we can help.
Tell us what you needWhat does the service include?
What we do within this service line.
Remote and on-site support
We resolve most issues remotely; we visit in person when we need to work directly on your equipment or network.
Preventive maintenance
Regular checks on your systems to catch and fix problems before they affect your daily work.
Website maintenance
Updates, backups and regular checks to keep your website running.
Patch management
We keep your software and security systems up to date.
Case studies
Clients in this service line
Clients we have worked with in this service line
Resoluvion
Seville, Spain
- IT consulting
- Custom SaaS platform
- Web development
- IT maintenance
- Marketing
- Network and cabling installation
Rebel Scent
Seville, Spain
- Custom SaaS platform
- IT maintenance
Equilibrio
Valencia, Spain
- IT consulting
- IT maintenance
Frequently asked questions
Answers to your questions about this service
- Which systems do you cover?
- Windows, Linux and Mac systems, networks, servers, cloud, applications and websites.
- Where do you provide the service?
- We provide on-site support in Seville and remote support to companies in other provinces. The type of support depends on the issue and whether it requires working directly on equipment, network or infrastructure.
- How is this different from IT consulting and auditing?
- Maintenance is about keeping your systems running day to day. An audit reviews the state of your infrastructure and technology to identify needs and define improvements. They’re complementary services, but you can hire maintenance without having done an audit first.
- Do I need ongoing maintenance, or can I request a one-off visit?
- You can start with a one-off visit to fix something specific. If you’d rather not have to think about it, we move to ongoing maintenance that covers regular checks as well as incidents.
- What happens after I send a message?
- We read what you tell us, get in touch to understand your current setup, and suggest how to fit it within this service.